Shipping policy
Shipping Coverage
ZoneFPV offers international shipping worldwide. Shipping methods are selected based on the product type, destination country, and logistics availability.
Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
Orders may be subject to verification before shipment.
Estimated Shipping Time
Estimated delivery times vary by destination:
United States / Europe / United Kingdom / Canada: 7–12 business days
Asia / Australia: 5–10 business days
Other countries or remote areas: 10–22 business days
Delivery times are estimates only and may vary due to logistics conditions, customs inspections, or other factors beyond our control.
Duties, Taxes, and Import Fees (Important)
All prices shown on our website include import duties, customs clearance fees, and applicable import taxes (Delivered Duty Paid – DDP).
In most cases, customers will not be required to pay any additional duties or import taxes upon delivery.
In rare cases where local customs authorities require additional information or fees due to regulatory reasons or incomplete recipient information, ZoneFPV will assist in resolving the issue.
Shipping Delays
ZoneFPV is not responsible for shipping delays caused by:
Customs inspections or clearance delays
Third-party logistics carriers
Weather conditions, strikes, pandemics, or other force majeure events
Shipping Address & Delivery Responsibility
Customers are responsible for providing a complete and accurate shipping address.
ZoneFPV is not responsible for delays, losses, or returns caused by incorrect addresses, failed delivery attempts, or refused shipments.
Shipping Issues
If you experience any of the following issues, please contact us promptly:
Tracking information not updating for an extended period
Incorrect items received
Packages damaged during transit
📧 Contact Email: zonefpv@c.zonefpv.com
Special Notice (FPV / RC Products)
Certain FPV, radio control, battery-powered, or electronic products may be shipped using specialized logistics channels due to aviation or regulatory restrictions. This may result in longer transit times.